∇ regular textΔ large text

We aim to promote and improve the welfare of anyone in need in Walton-on-Thames, Hersham and Oatlands. We offer a wide variety of services.

Frequently Asked Questions

Q. I no longer live in the Ancient Parish of Walton but I used to. Would I still qualify for your sheltered housing?
A. Sadly no. The Charity can only accept applications for sheltered housing from current residents of the Ancient parish.


Q. I no longer live in the borough of Elmbridge but I used to. Am I eligible to apply to live at Sherwood House?
A. Yes. Both current and former residents of the Borough of Elmbridge may apply to live at Sherwood House.


Q. I have a property to sell, can I still apply?
A. For sheltered housing it would depend on the value of the property and other assets you might have. Trustees would also take into account your housing needs and what housing options would be available to you if the Charity did not assist you. For Sherwood House the value of your property and other assets is much less of a consideration, however, your liability for fees at Sherwood House is subjectto the value of these assets. All applications are welcome and are assessed individually.


Q. I don't think I could afford your charges is there any help I could get.
A. Yes! For those applying for sheltered housing Housing Benefit may be available subject to your savings and income. In addition, those qualifying for Housing Benefit will also qualify for Supporting People benefit. The Charity's Welfare Office can help you make application for these and other welfare benefits that you might be entitled to.

For those wishing to move to Sherwood House financial help may be available through Social Services, subject to their assessment of your care needs. The Charity welcomes applications from people receiving Social Service assistance and the Charity can provide financial assistance to residents where Social Services funding is below the full charge for Sherwood House. For further information contact the Housing Manager on 01932 220242 or email admin@waltoncharity.org.uk


Q. I quite like having neighbours of my own age group living around me but would I have to take part in all the social activities even if I didn't want t?
A. No. You choose what you want to do. You will not be pressurised by anyone to take part in any of the social activities.


Q. I have a home help can they still call on me?
A. In sheltered housing, Yes. At Sherwood House full care is provided and there would be no need for you to purchase any other help.


Q. Are there set visiting times?
A. No. Your visitors come and go as they please.


Q. I have friends or relatives who would like to stay with me occasionally, is this possible?
A. Yes. Both sheltered housing schemes have guest rooms for which the Charity makes a modest charge.